Privacy Policy
AP Boston Ltd t/a AP Titan Motor Factors
Section 01
1. Our Contact Details
Name: AP Boston Ltd t/a AP Titan Motor Factors
Address: Units E3 & E7, Boston Trade Park, Norfolk St Ind Estate, Boston, PE21 9HG
Phone Number: 01205 381500
E-mail: Jamie.b@titanboston.co.uk
Section 02
2. The Type of Personal Information We Collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details and email addresses)
- Employee personal information
- Details you send us through the enquiry form on our website: your name, phone number, email address, the type of work you are enquiring about, details of your vehicle (make, model, year or registration) and your message
Section 03
3. How We Get the Personal Information and Why We Have It
Most of the personal information we process is provided to us directly by you for the following reasons:
The purpose for processing your personal information is to allow us to administer your account with us and to provide the products and services you have requested from us. To enter into an agreement with AP Boston Ltd, you will be required to provide personal data which we will store and use. The lawful basis for processing of this personal data is known as contractual basis and is necessary by AP Boston in order to administer your account and to provide the products and services you have requested from us. You are obliged to provide this data. Failure to provide this personal data may mean we will be unable to execute the contract and could result in termination of our services.
We will also process your details through our internal systems to enable us to send you relevant communications. The lawful basis for processing this information internally will be legitimate interests. Any email communications we send will however comply with the Privacy and E-communications Regulation (PECR). If you have chosen to opt-in to our direct marketing communications, we will use your information to tell you about products and services available from us which may be of interest to you. We may also use your information to tell you about products and services from our approved partners. You have a right to opt-out of our direct marketing communications at any time. You can opt-out by emailing Jamie.b@titanboston.co.uk.
If you send us an enquiry through our website, we collect the details you enter on the form: your name, phone number, email address, the type of work you are enquiring about, details of your vehicle and your message. We use this information to respond to your enquiry. The lawful basis for this is legitimate interests.
Our enquiry form uses Google reCAPTCHA to protect the website from spam and automated abuse. reCAPTCHA collects information about your device and how you use the page, and sends it to Google. Our Contact page includes an embedded Google Map, which may also allow Google to collect information about your visit. Google's use of this information is covered by Google's Privacy Policy.
We may share the information that you have given us with the following:
- HSJ Accountants, Severn House, Hazell Drive, Newport, NP10 8FY
- MAM Software Ltd, Maple Court, Tankersley, Barnsley, S75 3DP
- Any finance, insurance or software companies as required
Section 04
4. How We Store Your Personal Information
Your information is securely stored on our operating system which is hosted by MAM Software Ltd. Additional information is stored on our Xero accounting system which is hosted by Amazon Web Services and is secured in line with GDPR guidelines.
Where possible, AP Boston will take steps to erase any personal data that is no longer necessary for the purposes for which it is collected or otherwise processed, or if you have withdrawn consent for its processing and retention. As a general rule, if you have a credit facility with AP Boston, we will store the data for a period of six years after your last use of the facility, for compliance with our general legal obligations and for the exercise or defence of any legal claims.
Section 05
5. Your Data Protection Rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact Jamie Brinkley on the address at the top of this document if you wish to make a request.
Section 06
6. How to Complain
If you have any concerns about our use of your personal information, you can make a complaint to us at AP Titan, Units E3 & E7, Boston Trade Park, Norfolk St Ind Estate, Boston, PE21 9HG.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO's address:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Registered in England No. 12903941 | Tel: 01205 381500 | Email: info@titanboston.co.uk
